Return Policy

If you are not satisfied with our product, you can return it with in 30 days of receipt with unused condition and get 100% money back guarantee. No question asked. Original invoiced shipping and handling charges are non-refundable. Customer is responsible for all shipping and handling charges for product return.

Please email us before returning in order to get a "Return Authorization Number".

Need to return an item? Please take a moment to read our Conditions for Return first.

1. Within 30 days of delivery of a shipment, you may return any non-sale items you purchased from www.argentinapolostore.com for any reason.
2. Goods should be returned in saleable condition to: 115 Hasting Ave. #B Rutherford, NJ 07070 if you are in US&Canada. If you are in Europe or other location, please contact us before shipping.
3. We cannot accept for exchange/refund:
- Any items returned more than 30 after delivery.
- Any item that has been worn.
- Any item that has had the tags removed.
- Any item that has been washed.
- Any item that has stains, animal hair, food, or other additions!
- All items returned must be in original condition.
4. Please do not send us items that do not meet the conditions listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Please try your boots on inside, preferably on a carpeted area.

When returning boots be sure to place them back into the carrier box or an alternative. Do not ship boots only in the manufacturer's shoe box. We reserve the right to refuse any returned item that is damaged.

We'll notify you via e-mail or telephone of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 21 business days of our receiving your return. If your return is not due to our error, we will deduct the shipping costs from your refund. If it our error we will take care of all shipping costs.

If you need additional information please call us email us to sales@argentinapolostore.com

Shipping

We ship worldwide using our premium partner: DHL (www.dhl.com). All our ships are online international tracking information. Shipping to U.S. and Canada Addresses Delivery occurs within 2 to 4 Business Days. All items are shipped within the first 2 days after the order is placed. Email us if you are in a hurry, all orders are placed taking care of all customers' needs. We don't ship to APO/FPO/P.O. Boxes

Shipping to Other Countries
In most cases delivery will arrive within 3 to 7 business days.

Where's My Gear?
Just ask for the tracking information and follow the pack through www.dhl.com

Product Availability

We do everything we can to ensure that the goods we have in our shop are available immediately. Our site is audited daily to confirm that size selections and products shown represent what we have in stock.
The custom made boots are delivered within 30 days form the day the payment is processed. All information regarding to the stocked products is shown on the online store next to each product.

Pricing

All Prices and Shipping Costs are quoted in U.S. dollars.

There are CUSTOM DUTIES involved in some countries. We have never has problems with US and Canada as well as UK but there are some European and Asian countries that have some duties fro these products. Contact your local custom house for details.